Privacy Policy

Effective Date: 01 Sep 2025

At Natural Groceries (Grozifarm), your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, shop with us online/offline, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details, etc.
• Non-Personal Information: Browser type, device information, IP address, and cookies to improve user experience.
• Transaction Information: Details of products purchased, order history, and delivery details.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you regarding orders, support, promotions, and updates.
• Improve our products, services, and customer experience.
• Ensure payment security and fraud prevention.
• Comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

• Trusted service providers (delivery partners, payment gateways, IT support) who help us run our business.
• Legal authorities, if required by law.

4. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience, remember preferences, and analyze site performance. You may disable cookies in your browser settings, but some features of our site may not function properly without them.

6. Your Rights

As a user, you have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data (subject to legal and transactional requirements).
• Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

???? +91 98141 75754

???? grozionline@gmail.com